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Opening for General Manager HR (Resorts) with Club Mahindra at Mumbai

Mahindra Holidays & Resorts India Limited

Mumbai suburban , Mumbai City , Mumbai | In-office
Full-time-Permanent
10 - 20 Years
 ₹  30 Lakh - 40 Lakh
Human Resources

Posted on :  Mar 13, 2024

Applicants : 34

Vacancies :

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Job Description

Accountabilities
Responsible for hiring of all Grade 8 & above positions for Resort Operations, ensure Manpower as budgeted is in place at all times at all locations and establish a strong Campus Recruitment Process for hiring of entry level hospitality executives by building our employer brand across potential campuses
Streamline the on-boarding and induction process at all resorts in line with the corporate induction guidelines
Provide advice to all Resort HR Managers to Plan and conduct various employee engagement activities across locations on an ongoing basis
Complete the performance management exercise in a timely and efficient manner
Analyze attrition trends and plan various programs to reduce attrition levels across resorts 
Ensure all Resorts HR SPOCs make timely and accurate inputs into the SAP system and report accordingly
Conduct regular HR Audits across resorts and provide guidance and support  to all Resorts HR SPOCs with a view to ensure complete compliance under various statutes and take necessary corrective actions as needed
Ensure generation and sharing of timely and accurate HR MIS across Resorts on a periodic basis
Be an effective business partner to the Chief Resorts Officer and Regional Heads / Cluster Managers for various HR matters on an ongoing basis

Skills Required:

  1. Strong HR Operations experience
  2. Strong Process Orientation and Execution Excellence
  3. High Energy and Passion
  4. High Employee Centricity
  5. Leveraging Human Capital
  6. Excellent Communication and People Management Skills

 

Education

MBA/PGDM

Work Mode

In-office

Key Skills

Campus Recruitment Talent Acquisition Talent Management HR Analytics HR Operations Resort Operations Performance Management

About the company

Mahindra Holidays & Resorts India Limited

Mahindra Holidays & Resorts India Ltd., (MHRIL) is a part of the Leisure and Hospitality sector of the Mahindra Group and brings to the industry values such as Reliability, Trust and Customer Satisfaction. Started in 1996, the company’s flagship brand ‘Club Mahindra Holidays’, today has a fast growing customer base of over 200,000 members and 46 beautiful resorts at some of the most exotic locations in India and abroad. 

Over the last decade, MHRIL has established itself as a market leader in the family holiday business. The company has followed a two pronged strategy – rapidly increasing its bouquet of resorts to provide more variety in holidaying options and enhancing its service levels to its members to provide delight at every point of interaction.

All MHRIL resorts are totally geared to cater to a variety of holiday needs and experiences in all areas of operation, from housekeeping to food & beverage to holiday activities. Creating and managing the holiday experience is a core strength.

Apart from the exquisite resorts operations, MHRIL also has a strong network of sales teams spread across length and breadth of India and abroad for acquisition of newer members. The two customer facing business units are centrally supported by corporate enablers to provide its members with world class hospitality and memorable holiday experiences during their association with MHRIL.

  Mumbai, Mumbai - 400018

Salim Khan

HR Manager

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Details

Job Description

Accountabilities
Responsible for hiring of all Grade 8 & above positions for Resort Operations, ensure Manpower as budgeted is in place at all times at all locations and establish a strong Campus Recruitment Process for hiring of entry level hospitality executives by building our employer brand across potential campuses
Streamline the on-boarding and induction process at all resorts in line with the corporate induction guidelines
Provide advice to all Resort HR Managers to Plan and conduct various employee engagement activities across locations on an ongoing basis
Complete the performance management exercise in a timely and efficient manner
Analyze attrition trends and plan various programs to reduce attrition levels across resorts 
Ensure all Resorts HR SPOCs make timely and accurate inputs into the SAP system and report accordingly
Conduct regular HR Audits across resorts and provide guidance and support  to all Resorts HR SPOCs with a view to ensure complete compliance under various statutes and take necessary corrective actions as needed
Ensure generation and sharing of timely and accurate HR MIS across Resorts on a periodic basis
Be an effective business partner to the Chief Resorts Officer and Regional Heads / Cluster Managers for various HR matters on an ongoing basis

Skills Required:

  1. Strong HR Operations experience
  2. Strong Process Orientation and Execution Excellence
  3. High Energy and Passion
  4. High Employee Centricity
  5. Leveraging Human Capital
  6. Excellent Communication and People Management Skills

 

Education

MBA/PGDM

Work Mode

In-office

Number of Vacancies

Key Skills

Campus Recruitment Talent Acquisition Talent Management HR Analytics HR Operations Resort Operations Performance Management

About the company


Mahindra Holidays & Resorts India Limited

Mahindra Holidays & Resorts India Ltd., (MHRIL) is a part of the Leisure and Hospitality sector of the Mahindra Group and brings to the industry values such as Reliability, Trust and Customer Satisfaction. Started in 1996, the company’s flagship brand ‘Club Mahindra Holidays’, today has a fast growing customer base of over 200,000 members and 46 beautiful resorts at some of the most exotic locations in India and abroad. 

Over the last decade, MHRIL has established itself as a market leader in the family holiday business. The company has followed a two pronged strategy – rapidly increasing its bouquet of resorts to provide more variety in holidaying options and enhancing its service levels to its members to provide delight at every point of interaction.

All MHRIL resorts are totally geared to cater to a variety of holiday needs and experiences in all areas of operation, from housekeeping to food & beverage to holiday activities. Creating and managing the holiday experience is a core strength.

Apart from the exquisite resorts operations, MHRIL also has a strong network of sales teams spread across length and breadth of India and abroad for acquisition of newer members. The two customer facing business units are centrally supported by corporate enablers to provide its members with world class hospitality and memorable holiday experiences during their association with MHRIL.

  Mumbai, Mumbai - 400018

Salim Khan

HR Manager

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